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🖥️ wacraft UI Walkthrough

Welcome to a quick tour of the wacraft‑client interface. This guide covers the daily workflow for operators and admins, from chatting with contacts to managing workspace members and billing.

1 — Layout at a glance

Chats UI

Area What you'll find
(A) Sidebar Vertical icons for Chats, Templates, Campaigns, Webhooks, Phone Configs, Workspace Members, and more.
(B) List panel Context‑aware list (chats, templates, etc.). Supports search and column sort.
(C) Workspace Main content: conversations, builders, settings.
(D) Utility bar Per‑page actions (menu, filter, CSV export, etc.).
(E) Composer / Footer Message input or save / edit buttons.

Keyboard power‑users: press Ctrl / anywhere to open the shortcut cheat‑sheet.

Keyboard shortcuts

2 — Chats & Conversation tools

2.1 Live chat

Conversation

  • Hover and click the corner or press Enter to open message options: reply, mark as read, view metadata or add reaction.
  • Click the hamburger menu (⋮) for conversation options: contact details, shared media and message search.
Details panel Media & docs
Contact details Media gallery

Both panes slide in from the right without leaving the chat context.

3 — Account & Local settings

Account settings

  • Read control: decide whether read receipts are manual or synced from the server.
  • Theme switcher: Light, Dark, or System (auto).
  • Auto preview & mark as read: tweak message behaviour only for your browser.

4 — Phone Configs (/phone-configs)

Manage the WhatsApp phone numbers connected to this workspace. Click New Phone Config to add a number.

See Phone Config Guide for field descriptions and a full walkthrough.

5 — Workspace Members (/workspace-members)

Workspace Members

Invite team members and assign them granular policies (e.g. message.send, campaign.run). Click Invite Member to send an invitation.

See Workspaces & Permissions for the full policy reference.

6 — Workspace Settings (/workspace-settings)

Workspace Settings

Edit the workspace name, slug, and description. The Danger Zone lets you permanently delete the workspace.

7 — Templates ➡️ CSV ➡️ Campaigns

The fastest way to launch a bulk send is Template → CSV → Campaign.

  1. Open Templates in the sidebar. Hover a template and click the 📄 CSV button.

    Template CSV

  2. A CSV is downloaded with the exact variables required by that template. Fill it: one row per recipient.

messaging_product,recipient_type,to,type,template.name,template.language.code,template.components
whatsapp,individual,1111111111,template,hello_world,en_US,[]
whatsapp,individual,2222222222,template,hello_world,en_US,[]

  1. Go to Campaigns and ➕ New Campaign. Give it a name.

  2. In Add messages to campaign drag‑and‑drop the CSV or click to upload.

    Campaign upload

  3. Hit the blue Send ▶️ button. Status updates live. That's it!

See Campaigns for a full guide.

8 — Webhooks & Logs

Webhooks

  • Register outbound events (e.g. receive_whatsapp_message) with URL, timeout, and optional auth header.
  • Wire events to n8n or any HTTP endpoint.
  • Built‑in log viewer with code/filter/search to track success and failures.

9 — Billing (/billing)

View your current usage against plan limits and subscribe to throughput plans. See Billing Guide.

10 — Power navigation cheatsheet

Task Shortcut
Jump to sidebar item 1‑7 1 … 7
Global search Ctrl Shift F
Focus text input in chat Ctrl Y
Open Help / Shortcuts Ctrl /
Reply to message Ctrl R
Open message data Ctrl D

Shift Esc closes any modal/dialog instantly.

11 — What's next?

Happy messaging 🚀